25 April 2008

Service Interruption

All sites are currently unavailable.  We are looking into the problem and should have service restored soon.

Update: service has been restored after approximately 40 minutes of downtime.

07 April 2008

System Update Scheduled for 7 April, 8 April in UK

A System Update has been scheduled. For US clients, it will begin at 11 pm MDT April 7. For UK clients, it will begin at 11 pm BST on 8 April.

Your individual site will experience up to two minutes of site downtime. During this period, a maintenance page will be displayed to site visitors as is typical of such upgrades.

This System Update implements admin area changes for creation and maintenance of sitemap files, which aid Search Engine Optimization tuning. Information on these enhancements is forthcoming.

31 March 2008

System Update Tonight, March 31

At 11:00 pm MST on 31 March Total Blue System will be updated for selected client sites.  Less than 1 minute downtime is expected for individual sites. During this period a maintenance page will be displayed to site visitors as is typical of such upgrades.

As explained last week, this update is to migrate client sites to the latest version of Ruby on Rails. All sites that were not updated on 26 March will be updated.

26 March 2008

System Update Tonight for Improved Performance

A System Update to Total Blue System's e-commerce software will be performed today for selected sites; scheduled downtime is required. For our clients that will be updated, this will begin at 11 pm MST on 26 March. Note that not all sites will be updated tonight. Those remaining, which includes our UK clients, are planned for next Monday, March 31. We will post another message here prior to that update.

Less than 1 minute downtime is expected for individual sites. During this period a maintenance page will be displayed to site visitors as is typical of such upgrades.

This update is to migrate client sites to the latest version of Ruby on Rails, the platform on which much of Total Blue System is built. We expect performance improvements from this update in addition to gaining access to the latest Rails functionality.

18 March 2008

Ecommerce System Update for PCI compliance

A System Update to Total Blue System's e-commerce software will be performed today that requires scheduled downtime. For our US clients, this will begin at 11 pm MDT on 18 March. For our UK clients, this will begin at 11 pm GMT on 19 March.

Your individual site will experience up to two minutes of site downtime. During this period, a maintenance page will be displayed to site visitors as is typical of such upgrades.

This System Update introduces an important process control step to encourage compliance to the Payment Card Industry's Data Security Standard, plus other enhancements to the usability of Admin Area. Highlights may be described in an forthcoming update to the Total Blue System ecommerce software blog.